Effective Date: June 27, 2025
Welcome to Golden Bite. By using our website https://goldenbite.pk, you agree to the following Terms and Conditions. Please read them carefully before placing any order or using our services.
1. Acceptance of Terms
By accessing or using our website, placing an order, or contacting us through any means, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules posted on the site.
2. Eligibility
You must be at least 18 years old or have parental/guardian permission to place an order. By using our services, you confirm that the information you provide is accurate and complete.
3. Ordering & Payment
- All orders must be placed through our official website: https://goldenbite.pk
- Prices listed are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise
- We reserve the right to cancel any order in case of unavailability, pricing errors, or suspected fraudulent activity
- Payment methods may include Cash on Delivery (COD), bank transfers, or other methods listed at checkout
4. Delivery
- We aim to deliver your order within the estimated time; however, delivery times may vary due to traffic, weather, or other unforeseen conditions
- Customers are responsible for providing an accurate delivery address and being available to receive the order
- If delivery is missed due to incorrect information or unavailability, additional charges may apply
5. Cancellations & Refunds
- Orders can only be canceled within 5 minutes of placing the order. After that, preparation begins and cancellation may not be possible
- Refunds are only issued in cases of:
- Incorrect or missing items
- Orders not delivered
- Product quality issues, verified by our team
Please contact us at info@goldenbite.pk or +92 312 6582563 to request a refund or lodge a complaint.
6. Product Information
We strive to provide accurate descriptions and images of all food items. However, actual products may vary slightly in appearance. If you have any food allergies or dietary restrictions, please inform us before placing your order.
7. User Conduct
You agree not to:
- Use the site for any unlawful purpose
- Attempt to harm, hack, or disrupt our systems
- Post or transmit any harmful, threatening, or offensive material
- Impersonate any other individual or provide false information
8. Intellectual Property
All content on this website including logos, text, images, and designs are the property of Golden Bite. Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
Golden Bite is not liable for:
- Delays in delivery due to external conditions
- Any health issues resulting from undisclosed allergies or misuse of products
- Any indirect, incidental, or consequential damages related to your use of the website or services
10. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the effective date. Continued use of the website means you accept the updated terms.
11. Contact Us
If you have any questions or concerns about these Terms & Conditions, feel free to reach out:
📧 Email: info@goldenbite.pk
📞 Phone: +92 312 6582563
📍 Address: Multan, Pakistan
🌐 Website: https://goldenbite.pk